At ZETEXL Super Detergent, we aim to ensure that products are packed securely and delivered to customers in good condition. This Shipping Policy explains our general shipping and delivery practices.
1. Shipping Availability
We currently provide shipping services to locations where our delivery partners are available.
Shipping availability may vary depending on the customer’s location, product availability, and applicable delivery restrictions.
2. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Orders are generally prepared for dispatch within [1–3 business days].
Processing may take longer during:
- Public holidays
- Festivals
- High-demand periods
- Unforeseen operational circumstances
3. Delivery Time
Estimated delivery time may vary depending on the delivery location and courier service.
Generally, deliveries may take approximately [3–7 business days] after dispatch.
The estimated delivery time is indicative and may be affected by:
- Weather conditions
- Transportation delays
- Courier issues
- Remote delivery locations
- Public holidays
- Unforeseen circumstances
4. Shipping Charges
Applicable shipping charges, if any, will be communicated or displayed during the ordering process.
Shipping charges may vary based on:
- Delivery location
- Order quantity
- Package weight
- Delivery method
5. Order Tracking
Where tracking facilities are available, customers may receive shipment or tracking information through their registered contact details.
Customers can use the tracking information provided by the applicable delivery partner to check shipment status.
6. Incorrect Address
Customers are responsible for providing accurate delivery information.
ZETEXL Super Detergent will not be responsible for delays or failed deliveries resulting from:
- Incorrect address
- Incomplete address
- Incorrect phone number
- Unavailability of the recipient
- Other incorrect information provided by the customer
Additional delivery charges may apply if re-shipment is required.
7. Damaged or Leaking Products
If a product arrives damaged, leaking, or defective, please contact us as soon as possible.
Customers may be requested to provide:
- Order details
- Photographs of the package
- Photographs/videos of the damaged product
- Description of the issue
After verification, we may provide a replacement or refund in accordance with our Return & Refund Policy.
8. Delayed Deliveries
Delivery timelines are estimates and are not guaranteed.
If your order is delayed beyond the expected delivery period, please contact us so that we can assist with checking the shipment status.
9. Undelivered or Returned Shipments
If a shipment cannot be delivered because of an incorrect address, repeated delivery failure, recipient unavailability, or refusal to accept the shipment, the product may be returned to the sender.
Any re-shipping arrangements may be subject to applicable additional charges.
10. Contact Us
For shipping and delivery enquiries, please contact:
ZETEXL Super Detergent
📞 +91 91006 88376
📞 +91 70329 32435
Manufacturing Unit:
Keerthi Enterprises
Rajagopalapuram, Kondlapudi,
Nellore, Andhra Pradesh – 524004, India